Where to buy
Frequently Asked Questions
A) Where do I buy insurance?
i) Directly from the insurance company.
ii) Through intermediaries, such as agents, brokers, sales representatives of travel agencies, and banks.
iii) Other platforms such as online, AXS machines and mobile applications offered by some insurers.
B) Is the sale of travel insurance through travel agencies regulated?
Travel agents can only sell travel insurance if they are certified as Trade Specific Agents (TSA) by the Agents’ Registration Board of the GIA. TSA engages in business where insurance is not its core business. For more information on TSA, you may refer to item 3(ii) of the General Insurance Agents Registration Regulations (available from http://www.gia. org.sg/pdfs/AMF_GIARR.pdf)