Travel Insurance

Claims

Frequently Asked Questions

A) How do I go about making or filing a claim?

You can refer to your insurer’s website on the type of documents to submit for each individual benefit. Some insurance companies have mobile applications which you can download to check on the relevant documents for claim submission.

B) What documentary evidence do I need to support this?

It depends on the type of claim. Very often, the insurer will require copies of airline ticket, police report, medical bills and report, carrier irregularities report and original purchase receipt etc. You can refer to the policy contract or contact your agent or insurer for more details.