The health and safety of customers and members of the public remain a top priority. General insurers are committed to ensuring that the sector responds swiftly to evolving protection needs and continue to service customers safely during this challenging period.
We will continue providing the full range of services, including insurance policy issuance, premium payment and claims processing services, to customers and members of the public through phone and online channels.
The GIA team is working from home but remain available to assist you at This email address is being protected from spambots. You need JavaScript enabled to view it..
Latest Updates
COVID-19 Relief for 2020 CPD
General insurance agents, brokers or Relevant Persons* that cannot fulfil the total minimum hours in 2020 must fulfil the shortfall in 2021, in addition to the 2021 minimum hours.
Example:
A is an insurance agent and 2020 is her first year working as an agent. She must fulfil 24 CPD hours in 2020.
She fulfilled 10 hours in 2020. She must fulfil that balance of 14 + 24 = 38 hours in 2021 to meet her CPD requirements for 2020 and 2021.
*Relevant Person as defined under MAS Notice 211.