The table below shows the agents who have been sanctioned by the Agents' Registration Board (ARB).

ARB does not publish information about every sanctioning action it takes. However, where it is appropriate, ARB may decide to publish certain sanction actions.

The information will remain on this page for five years from the date of publication.

Please refer to the Agents' Registration Board's (ARB) sanction decisions here.

   

Date of Publication 

Agent

Sanction

 Contravention

 11 May 2021

PK Consultancy and Management Pte. Ltd (C005320)

 Cancellation

 Did not pay outstanding premiums. 

 18 May 2021

Assure Insurance Agency Pte. Ltd.(C004322)

 Reprimand

Cash Agent acted as credit agent when collecting premiums.

18 May 2021

Credencel Insurance Agency (C005537)

 Reprimand

Cash Agent acted as credit agent when collecting premiums.

18 May 2021

DI Insurance Agency (C001439)

6-month suspension from 13 Apr 2021 to 12 Oct 2021 for new business

The agent involved referrers or persons who are not ARB-registered agents for the agent’s insurer, and these referrers or sub-agents conducted regulated activities such as advising or arranging insurance contracts or collecting insurance premiums. The agent paid referrers or sub-agents a share of the commission.

Acted for more than 3 principals.

Cash Agent acted as a credit agent when collecting premiums.

18 May 2021

Sincl Pte. Ltd. (C004895)

1-month suspension from 13 Apr 2021 to 12 May 2021 for new business

Cash Agent acted as credit agent when collecting premiums

25 Oct 2021

Chew Tee Kee (A009065)

Reprimand

Sub Agency.

Cash Agent - Premium payments were not made directly to the insurer.

Delegated functions and duties to another agent who was not the Nominee Agent.

25 Oct 2021

Zhou Anjian Leonard (C000722-002), Nominee Agent of Multi-Lines Agencies (C000722)

2 weeks suspension from 26 Oct 2021 to 9 Nov 2021 for new business

Engaged in general insurance selling and advisory activities for a member which his Corporate Agency does not represent.

12 Dec 2022

SK Solutions Pte. Ltd. (C005018)

1-month suspension from 7 September 2022 to 6 October 2022 for new business

Cash Agent Acting as Credit Agent

12 Dec 2022

Dragon Insurance Agency (C005597)

2-month suspension from 7 September 2022 to 6 November 2022 for new business

Cash Agent acted as credit agent when collecting premiums.The agent did not fulfill the requirements of the audit conducted by the Board, such as providing reasonable cooperation and information necessary for the audit.

The agent did not maintain proper accounting records of transactions entered with policyholders and principals.

12 Dec 2022

HM Pte Ltd (C005644)

Reprimand

Cash Agent Acting as Credit Agent.

Sub-Agency.

12 Dec 2022

Motorist Pte. Ltd. (C005251)

2 weeks suspension from 31 October 2022 to 13 November 2022 for new business

Cash Agent Acting as Credit Agent.

12 Dec 2022

Secutect (C005032)

3-month suspension from 7 November 2022 to 6 February 2023 for new business

Sub-Agency.

Did not ensure as far as possible that the policy proposed is suitable to the needs and resources of the prospective policholder.

Did not explain all essential provisions of the cover afforded by the policy or policies which he is recommending so as to ensure as far as possible that a prospective policyholder understands what he is or may be buying.

Did not ensure that the consequences of non-disclosure and inaccuracies are pointed out to a prospective policyholder.

12 Dec 2022

I-N-S Management (C002443)

3-month suspension from 12 December 2022 to 11 March 2023 for new business

Sub-Agency.

20 Jun 2023

RC2 Pte. Ltd. (C002411)

Reprimand

Cash Agent acting as Credit Agent.

20 Jun 2023

TTS Motor Group Pte. Ltd. (C001239)

1-month suspension from 7 June 2023 to 6 July 2023 for new business

Cash Agent acting as Credit Agent.

15 Jan 2024

Choy Weng Hong Eric

(A006227)

Cancellation of Registration

Acted for more than 3 principals.

17 Mar 2024

CFHQ Pte. Ltd. (C005841)

Reprimand

A staff member of a corporate agent:

a. contacted an insurer’s customer to offer to renew the customer’s car insurance

b. claimed that the corporate agent represents the insurer as one of their principals even though the corporate agent did not represent the insurer as an agent.

15 Jul 2024

Wealth Stability Pte. Ltd. (C003455)

2 weeks suspension from 15 July 2024 to 28 July 2024 for new business

Cash Agent Acting as Credit Agent.

15 Jul 2024

Pan Pac Credit Pte. Ltd.(C005437)

6-month suspension from 15 Jul 2024 to 14 Jan 2025, for new business

Acted for more than 3 principals.

Cash Agent Acting as Credit Agent.

6 Feb 2025

Unicorn General Insurance Agency (C006153)

Reprimand

Staff member claimed to be offering insurance products of an insurer which they do not represent.

28 Apr 2025

Unicorn General Insurance Agency (C006153)

6-month suspension from 28 Apr 2025 to 28 Oct 2025, during which it must not engage in any activity of a general insurance agent

The agent let a person who was not its nominee agent perform regulated activities and deal with customers.

Premium payments were not made directly to the insurer and collected by an individual who is not its nominee agent.